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SHIPPING & RETURNS

Order Processing & Production

All products are made to order and fulfilled by our print-on-demand partner. Please allow 2–5 business days for production before your order ships. Processing times may vary slightly during peak seasons or holidays.

Shipping Rates & Times

Shipping times depend on your location and chosen shipping method at checkout:

  • Domestic (U.S.): Typically 3–7 business days after fulfillment

  • International: Typically 7–21 business days after fulfillment (may vary due to customs and local carrier delays)

Shipping costs are calculated at checkout based on destination, weight, and carrier.

Note: We are not responsible for delays caused by customs, natural events, or carrier issues once your package has left the fulfillment center.

Tracking

When your order ships, you will receive an email with a tracking number (if available for your shipping method). Please allow up to 48 hours for tracking to update.

Wong Shipping Address & Undeliverable Packages

Please make sure your shipping address is correct before placing your order.

  • If a package is returned due to an incorrect address, unclaimed status, or refusal, the customer may be responsible for re-shipping costs.

Damaged or Incorrect Items

We want you to love your order. If your item arrives damaged, defective, or you received the wrong product:

  1. Contact us within 30 days of delivery at info@mrlynnjohnson.com.

  2. Include your order number, photos of the product, and a description of the issue.
    We will investigate and, if eligible, send a replacement at no additional cost.

Returns & Exchanges

Because each item is custom printed just for you, we do not offer returns or exchanges for buyer’s remorse, wrong size selection, or preference changes. Please check sizing charts and product details before ordering.

Exceptions:

  • Defective or damaged products (see above).

  • Orders lost in transit (after carrier investigation).

Order Cancellations & Changes

Orders can only be modified or canceled within 12 hours of purchase. After production begins, we cannot guarantee changes.

Customs & Import Fees

International customers are responsible for any customs duties, taxes, or import fees that may apply in their country. These fees are not included in our product or shipping prices.

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